Securus Technologies, the leading provider of civil and criminal justice technologies announced that eleven of its field services specialists have completed the prestigious BICSI Installer I Certification. It is notable the Dallas based company is known for its high standards of technical expertise. As a result, more than 3,450 public safety, law enforcement and correctional facilities in North America rely exclusively on Securus Technologies to equip themselves with the latest security gadgets and technologies. In response, Securus Technologies offers some of the most advanced products catering to emergency response, incident management, bio-metric analysis, communication and inmate self-service, among others. Watch more on youtube.com.
The successful completion of BICSI Installer I certification by eleven field technicians is yet another proof that the company continue to invest in its product, manpower and technology. The BICSI certification is highly sought after by industry professionals because it tests the entire spectrum of communications industry including advanced voice, data and video setups. During the certification process, participants undergo strict training, which requires them to design, install, manage and maintain complicated systems. Projects also include defining pathways, spaces, optical fiber and copper-based distribution systems. In essence, technicians cover the broadest range of subjects catering to advanced communication infrastructure.
Acknowledging the efforts of his field service specialists, Danny de Hoyos, Senior Vice President, Operations for Securus Technologies, suggested that such world-class certifications are necessary for his team because it prepares these specialists to create and maintain complex communication infrastructure demanded by our clients. He also claimed that the training will ensure that company’s customers continue to get the highest levels of customer service. According to Danny de Hoyos, field service specialists working in the company have over 15 years of experience, which helps them complete such complex certifications. Overall, it also shows that Securus Technologies continues to invest heavily in its manpower.