The hardest part of my job at the local prison is being in the position to prevent crimes from occurring in the first place. My staff of corrections officer is the same for the last three years, yet in that same time we have seen the inmate population almost double. Twice the trouble means we have to work even harder to anticipate what may be coming and try to maintain a certain degree of order so the entire prison population is safe. This can be a challenge when we are at a crossroads where inmates want to take out their hatred for authority on us.
In order to try and level the playing field and give our facility some degree of order, we reached out to Securus Technologies to inquire how their inmate call monitoring system could help us to get control of the rise in violence without sacrificing our staff to do so. In order to utilize the monitoring system we have now, officers must sit in a small call center and listen to each word of every call the inmates are making, so it is definitely stretching our team thin. Securus Technologies has their main headquarters based in Texas and currently has 1,000 dedicated employees ready to help.
Securus Technologies already has this monitoring system in 2,500 jails and the officers there not only tell us it runs hands-free, they have seen a drop in violence across the board. Now that we have the system in our facility, my team is back to dealing with our day-to-day activities as the LBS software scans calls and alerts us if inmates are up to no good. If chatter has been detected on drugs, weapons, or any sort of contraband, we now have the unique opportunity to take proactive action and reduce incidents where anyone is put in harm’s way.