When it comes to owning a business, many people have tried and failed to make their dreams come true. One company, Handy, a cleaning company that is taking the industry by storm, has proven that those who are strong and think smart in the world of business can not only thrive, they can totally knock profits out of the park.
Handy.com facing financial struggles and an uncertain future in 2015, knew that it was in trouble. This was when the founders, Hanrahan and Dua, knew they needed to take action and think outside the box. With at-home cleaning services growing more and more popular in New York homes, they knew there was a market for their service, they just had to get it out there so they could attract more clients. Like many companies, their growth was fast and demanding, which led to a series of customer complaints and negative feedback. To respond to the backlash, the company hired on additional hourly staff as well as implemented new categories into their niche, such as furniture delivery and assembly.
Handy co-founders have found the fine balance required to make their hugely successful home cleaning company work. As friends that go back to their Harvard days, Hanrahan and Dua work together to ensure the future success of their company by being willing to change with the times.